We take customer support very seriously. If you have any questions, comments, or concerns, please don’t hesitate to reach out. We promise to do our best to help.
If you are a new customer and have a question about our service, reach out to our sales department.
if you are an existing customer and need help using our service, please check out our support docs.
If you’d still like to talk to a live human, please feel free to live chat with us. Hours are 7AM to 7PM daily.
Frequently Asked Questions
Here are some of the common questions we get about joining SafeBolt. If you still need help, please don't hesitate to reach out to our support team.
Why should I choose SafeBolt?
Our goal is to bring enterprise-grade technologies to the public. Fortune 500 companies aren't the only ones who need their data protected. We have had our encryption methods independently tested and audited, and we are constantly working on improving our services.
Why SafeBolt versus other competitors?
SafeBolt is easy, it's secure, and it's affordable. We guarantee that we are the easiest to use and have the most features because that's how we designed it. Instead of re-inventing the wheel, we're bringing enterprise-grade technologies to the masses.
Do you offer a free trial?
We don't offer a free trial, but instead we offer a 30-day money back guarantee. If you want to cancel for any reason whatsoever, simply contact our helpful support team and they'll get you your money back; every single penny.
Can I pay month to month?
Yes, of course! By default, we show the pricing for our annual plans. However, we offer multiple plan terms depending on your needs. Before checking out, you'll be able to choose your term. Remember, the longer you sign up for the greater the savings!
What's your refund policy?
We have a 30-day no questions asked refund policy. This applies to all of our plans and add-ons. If you would like to request a refund, please simply contact our helpful support team. Please note that no refunds are given after the 30 day period.
What kind of support do you offer?
SafeBolt is the leader in Customer Support within our sector. We take customer support very seriously, and offer multiple channels of support. Live chat is available daily, from 7AM to 7PM PST. We also offer email and phone support.
Still have questions?